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Privacy Policy

Last updated: 15th September, 2026

1. Introduction

JedPhotos, operated by Tartufo Limited ("we," "us," or "our"), values the privacy of our customers and is committed to protecting your personal data. This Privacy and Cookie Policy governs your access to and use of our website (the "Website"), including any content, functionality, and e-commerce services offered.

This policy explicitly outlines how we collect, use, share, and protect your information in compliance with standard e-commerce regulations and advertising platform policies.

2. Information Collection

We only collect information that you voluntarily provide to us or that is automatically collected when you use our Website.

  • Personal Information: Includes your name, billing/shipping address, email address, and telephone number provided during checkout or account registration.
  • Payment Information: Details necessary to process your purchases safely. Payment details are captured and processed directly by secure, PCI-compliant third-party payment gateways. We do not store your full credit card information on our servers.
  • Order and Logistics Data: Information necessary to fulfill your orders. All orders are dispatched directly from our fulfillment warehouse in Hong Kong, and relevant shipping data may be shared with our logistics hubs and shipping partners.
  • Usage and Device Data: Information about how you access the Website, including your IP address, browser type, time zone, and site navigation patterns.

3. How We Use Your Information

We use the collected information for the following business purposes:

  • To process transactions, fulfill your orders, and arrange international shipping.
  • To provide customer support and communicate with you regarding order updates or issues.
  • To screen our orders for potential risk or fraud (in particular, your IP address and billing address).
  • To improve and optimize our Website functionality.
  • To provide you with targeted advertisements or marketing communications we believe may be of interest to you (only if you have not opted out).

4. Data Sharing and Third-Party Services

We do not sell or trade your Personally Identifiable Information (PII) to outside parties. However, we share your data with trusted third parties to help us operate our business:

  • Fulfillment Partners: We share necessary shipping information with our international logistics partners to dispatch your orders from our Hong Kong warehouse.
  • E-commerce and Analytics: We use third-party platforms to host our store and analyze site traffic (e.g., Google Analytics) to understand how our customers use the Website.
  • Legal Compliance: We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

5. Google Ads, Remarketing, and Advertising

We use Google Ads and other targeted advertising services to promote our products. As part of this:

  • Third-party vendors, including Google, use cookies to serve ads based on your past visits to our Website.
  • We may use Google Analytics for Display Advertising and Google Ads Remarketing to show our ads on sites across the internet.
  • Opting Out: You can opt out of Google's use of cookies or device identifiers by visiting Google's Ad Settings. Alternatively, you can opt out of third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

6. Cookies Policy

We use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

  • Remember and process the items in your shopping cart.
  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and site interactions.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you disable cookies, some features that make your site experience more efficient may not function properly.

7. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

8. Your Rights and Control Over Your Data

You have the right to access, correct, or delete your personal data at any time. You can:

  • Request a copy of the personal data we hold about you.
  • Request that we correct any inaccurate or incomplete data.
  • Request the deletion of your personal data (subject to certain legal exceptions regarding tax and transaction records).
  • Opt-out of future marketing communications by clicking the "unsubscribe" link in our emails.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. All updates will be posted on this page.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

  • Company Name: Tartufo Limited (Operating as JedPhotos)
  • Email: info@jedphotos.com
  • Phone: +852 9388 0604
  • Business Address: Room E10, 10/F, No.52 Hung To Road, Kwun Tong, Kowloon, Hong Kong